Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cristy Riley

Cristy Riley

March 12, 2025

5  out of  5
rating by Cristy Riley
"They did a great job and completed the claim process very fast. My glass was repaired the next day thanks to Dee Stover's staff. The rain was coming and I needed quick service and I couldn't be happier."
Profile photo of Laura Doe

Laura Doe

March 12, 2025

5  out of  5
rating by Laura Doe
"I truly enjoy Sheri’s assistance in all of my State Farm Insurance needs. She takes her time when explaining the policies and protocols, is kind and respectful and extremely knowledgeable in every aspect. After speaking with her I feel completely supported and successful in having a much better understanding of the complexities of the State Farm insurance realm."
We responded:
"I appreciate your feedback! Sharri is an invaluable member of our team, and it’s wonderful to hear how her knowledge and supportive approach have made a positive impact on your experience. We’re lucky to have her, and I’m glad you felt well-informed about your State Farm insurance options! ~Dee "
Profile photo of Hillary Jones

Hillary Jones

February 28, 2025

5  out of  5
rating by Hillary Jones
"Hello, Dee --- Jeff here. I spoke to Sharri over the phone today (02/27) and she was very helpful. I had a question about our comprehensive coverage on our new 2025 Subaru Forester. She answered my question about replacing the tech connected windshield, should we ever need to do that. Your office personnel and you are always a pleasure to work with. Thanks for professional, yet personal, approach. Jeff Jones"
We responded:
"Jeff and Hillary, Thank you so much for your kind review! It’s truly been an honor and a pleasure to work with both of you over the years. I really appreciate your trust and loyalty to me and my team. I’m also grateful that you highlighted Sharri’s fantastic customer service. She’s an incredible asset to our team and genuinely cares about every customer she interacts with. She’s definitely one of our rock stars! Thanks again! ~ Dee"
Profile photo of arlene sallee

arlene sallee

February 20, 2025

5  out of  5
rating by arlene sallee
"I have been with this company for a long time and they are polite helpful always willing to answer any question. They go up and beyond to help. So here's my story, I was traveling and ran over a bolt so I called roadside assistant the person on the other end of the phone was not helpful, I had my 2 small grandsons with me,I requested a tow to the nearest town, wasn't in a safe place and wanted to go to a hotel for the night I had a CHP putting flares out around my car the CHP officer asked to talk to the assistant, he told her we were unsafe and had small children with me , she told him if I needed towed he could do it himself because I was rude and she wasn't going to help me, so he had me towed and that cost me 350 dollars when I returned home I went to the office and Dee's office was polite and took my statement and Reinbursed me my money. I will continue to be a customer as long as they our opened."
We responded:
"Thank you for your kind words and years of loyalty to our office. You are a pleasure to work with too! ~ Dee & Team 😊"
Profile photo of Collin Elkins

Collin Elkins

January 15, 2025

5  out of  5
rating by Collin Elkins
"Dee and her team go above and beyond to make sure you have the best experience, policy, and knowledge."
We responded:
"Hey Collin! We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! I appreciate you & Marina!! ~ Dee"
Profile photo of Taylor Smith

Taylor Smith

October 24, 2024

5  out of  5
rating by Taylor Smith
"Always easy to work with whether it is Paying bills over the phone or online. Always a pleasure."
We responded:
" Taylor, We are happy to hear our processes & system are meeting your expectations. I appreciate you taking the time to give us a shout out. Thank you! ~ Dee"
Profile photo of Jeremiah Trujillo

Jeremiah Trujillo

September 27, 2024

5  out of  5
rating by Jeremiah Trujillo
"Great and easy customer service. zero wait time and they were very quick to answer any questions! especially Asia, she’s always very clear and helpful!"
We responded:
"Jeremiah, Wow! thanks so much for your feedback and support. We strive hard to provide remarkable customer service - I am thrilled to hear Asia went over and beyond in serving your insurance needs. ~ Dee"
Profile photo of Johnny Castaneda

Johnny Castaneda

September 18, 2024

5  out of  5
rating by Johnny Castaneda
"Asia was very helpful, this was my first insurance agent and she explained everything, thanks again for everything"
We responded:
"Johnny, I appreciate your positive feedback about Asia. Our role is to educate our clients on insurance, I'm glad to hear you appreciated Asia doing just that! ~ Dee"
Profile photo of Malachi Isome

Malachi Isome

September 16, 2024

5  out of  5
rating by Malachi Isome
"Incredible service! Jaysee was amazing with helping me find the right insurance plan."
We responded:
"Thank you so much, Malachi! We are so glad to hear your experience with our office was remarkable. Thanks for the shout out to Jaysee, she excels at customer service. ~ Dee"
Profile photo of Beverly Strand

Beverly Strand

September 11, 2024

5  out of  5
rating by Beverly Strand
"Super service! My windshield was hit by a rock and made a large break in the glass. I stopped by your office and Asia helped with my claim and gave me information on glass repair companies. She also talked to the company I had communicated with and took care of all their needed information for the repair. I am very happy with Asia and State Farm."
We responded:
"Beveryly, You're the best! It has been our pleasure taking care of your insurance needs over the years. I appreciate your kind words about Asia's excellent customer service - we are blessed to have her on the team. I appreciate you taking the time to give us this kind review. ~ Dee"
Profile photo of Michelle G

Michelle G

August 29, 2024

5  out of  5
rating by Michelle G
"Dee Stover's office in Redding was great to work with helping my mom keep her home owners insurance. So helpful and nice!!!!"
We responded:
"Thank you for your kind review, Michelle. I'm so glad it worked out for your mom to keep her homeowners insurance!!! We are honored to take care of her insurance needs. ~ Dee & Team"
Profile photo of Marysa

Marysa

August 8, 2024

5  out of  5
rating by Marysa
"Jaysee at the office was amazing! She was so patient and helpful in finding some additional discounts that I was eligible for, after updating some of my policy details, that wasn’t aware of!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jaysee at our office. We're proud to have her as part of our team, and it's great to know that she provided you with exceptional service. I appreciate you taking time to provide us with your feedback. Thank you for your business! Sincerely, Dee"
Profile photo of Gregory White

Gregory White

August 1, 2024

5  out of  5
rating by Gregory White
"Dee Stover has been our insurance agent for years, including home, automobile, and other forms. She and her staff have been very helpful, answers questions directly and responds quickly to reply to phone calls or other communications, suggests and finds solutions, and she and staff will schedule appointments as needed to go over details about insurance coverage. They are proactive about notifying us about changes that State Farm makes in its policies and procedures. Gregory White, PhD; Terry Helbick, Phd."
We responded:
"Dear Greg & Terry, I would like to express my sincere gratitude for your kind words and feedback regarding the service you have received at our agency. Your review is a valuable reminder that our efforts to provide exceptional service are being recognized and appreciated by our valued clients like yourselves. At our agency, we are committed to delivering personalized solutions that cater to your unique insurance needs. It brings us great pride to know that our dedication to going above and beyond has resonated with you. Your satisfaction is our utmost priority, and your feedback serves as a testament to our commitment. Once again, I thank you for taking the time to share your experience. We are thrilled to have the opportunity to continue serving you with the same level of care and dedication in the future. Warm Regards, Dee & Team"
Profile photo of Denise Cox

Denise Cox

June 21, 2024

5  out of  5
rating by Denise Cox
"As always, Jaysee to the rescue. She is not only competent, but goes the extra mile to make sure everything is taken care of and I understand what is going on and what to expect. A MUCH VALUED EMPLOYEE !!! 😎👍"
We responded:
"Thank you so much for taking the time to share your wonderful experience with Jaysee at Dee Stover's State Farm Insurance Agency. We greatly appreciate your kind words and positive feedback. Your satisfaction and understanding are our top priorities, and we're glad to know that Jaysee's competence and dedication helped achieve that. We will make sure to pass along your appreciation to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Dee Stover's State Farm Insurance Agency and for your fantastic review."
Profile photo of Gary Woodward

Gary Woodward

June 12, 2024

5  out of  5
rating by Gary Woodward
"Many years of good service from Dee Stover and her crew. When I have had a claim it's been quick and easy. When I compare rates I find no reason to change companies. What more can I ask? Very satisfied."
We responded:
"Gary, Thank you so much for this very kind feedback! We are honored to take care of your insurance needs. ~ Dee"
Profile photo of Steven Prather

Steven Prather

June 3, 2024

5  out of  5
rating by Steven Prather
"Dee Stouffer‘s office from State Farm they are very friendly they know what they’re doing no hassle they get it done easy payment options and the best price for the insurance The Ladies are super nice there"
We responded:
"Hey Steven - wow! Thanks so much! And thank you for trusting us with your insurance needs - we are glad to work with you! ~ Dee"
Profile photo of Sean

Sean

May 25, 2024

5  out of  5
rating by Sean
"Sharri was very helpful and personal, understood exactly what I was looking for and made it happen. Genuinely nice and connected on a personal level not just for the business oppurtunity."
We responded:
"Sean, Thank you so much for taking the time to review our office. I’m grateful for your appreciation of Sharri’s kind nature and her diligent commitment to excellent customer service. We are glad you had a positive experience! Thank you for trusting us with your insurance needs!"
Profile photo of LYNDSEY prince

LYNDSEY prince

April 25, 2024

5  out of  5
rating by LYNDSEY prince
"Sharri was so helpful and understanding. Her willingness to help solve our issue was so kind. I have nothing but wonderful things to say about her and this business. Thank you for working with us!"
We responded:
"Thank you so much, Lyndsey! We appreciate your business. ~ Dee & Team"
Profile photo of Rose Gronberg

Rose Gronberg

April 23, 2024

5  out of  5
rating by Rose Gronberg
"Dee Stover‘s office is an amazing office in Redding California. Always prompt to get back with us and settle claims. Jaysee is always helpful to have all of the information to get to us. Very smart and knowledgeable. Always appreciate her love working with her. She’s always pleasant and kind.!! Top Notch employee!!!"
We responded:
"Rose, Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it's always rewarding to know that our efforts are appreciated. We love working with you. Rose! "
Profile photo of Chucke Cheese

Chucke Cheese

April 18, 2024

5  out of  5
rating by Chucke Cheese
"It’s not easy to find a great help nowadays but every time I call Jaysee for any questions or assistance for my insurance needs, she is simply the best with great knowledge and customer service. I will stay will this office of Statefarm because of Jaysee! Thank you !"
We responded:
"Thank you for your kind words and for choosing the Dee Stover Statefarm office. We're glad to hear that Jaysee has consistently provided you with excellent knowledge and customer service for your insurance needs. We appreciate your loyalty and look forward to serving you in the future."
Profile photo of Brad Mendenhall

Brad Mendenhall

April 9, 2024

5  out of  5
rating by Brad Mendenhall
"Jaysee is always very professional, helpful and efficient with what ever we need. Love working with her and the entire office staff at Dee Stover's office."
We responded:
"Thank you for the kind feedback, Brad! We appreciate you and Tracy trusting us with your insurance needs. Thanks for noticing that Jaysee is a rock star… I think so too :). ~ Dee"
Profile photo of Theresa Sarti

Theresa Sarti

March 30, 2024

5  out of  5
rating by Theresa Sarti
"Dee Stover is an extremely knowledgeable and professional Agent. I highly recommend her. 🙂"
We responded:
"Thanks so much, Theresa!! We appreciate you so much and will be sure to keep candy around for when you visit 😊. Thank you for the kind feedback! "
Profile photo of Gary Grow

Gary Grow

March 29, 2024

5  out of  5
rating by Gary Grow
"Dee Stover and crew are wonderful to work with, so glad that I have her as my agent, she was so helpful when I retired and explained about the Medicare options we could receive!"
We responded:
"Gary, I sure appreciate you and your kindness to the team. We all love the cutting boards you made us, we use them everyday! We love working with you. It was my pleasure to help you navigate the Medicare process and enroll you in your Medicare Supplements. Thank you for trusting me. ~ Dee & Team"
Profile photo of Cheyenne Baker

Cheyenne Baker

March 29, 2024

5  out of  5
rating by Cheyenne Baker
"Always great customer service and friendly attitudes!"
We responded:
"Thank you, Cheyenne! We appreciate your kind feedback 😊"
Profile photo of Patti

Patti

March 27, 2024

5  out of  5
rating by Patti
"I called to pay my car insurance and Asia was very nice and took care of the transaction quickly and also answered another question I had. Professional and friendly. Thanks Asia. Rob"
We responded:
"Thank you for your positive review regarding our auto insurance services. We're delighted that Asia provided exceptional customer service, promptly processing your payment while also addressing your questions. We take pride in our professional team's commitment to assisting customers like you. Your feedback motivates us to continue delivering excellent service. Thanks for your years of loyalty, Rob & Patti!"